FAQ

Frequent Asked Questions for Vendors

You can edit/update your information by clicking on the “Listing Details” tab located on the top of your vendor page after you login. Please update both “Listing Details” and “Business details” sections.

You can change these details by clicking on the “Listing details” tab in your Dashboard, then simply click on the “Account & password” link located on the left hand side.

Uploaded photos, listing description, downloadable files and contact information will be displayed to the public.

You can track your product listing, listing or payment at your dashboard profile on the top right.

For product listing, please contact us or live chat so we can help you for that process.
A notification will be sent to your registered email. Enquiries are found in the “Emails” tab at the top of your business listing page. Please click on the tab and you will be redirected straight to your WeddingMate inbox.
You can upload up to 5 photos for standard FREE plan. For paid plan, you can upload max 30 photos or UNLIMITED Photos for Higher Plan. The maximum file size of each photo you can upload is 10Mb.
Yes, of course. You can upgraded your listing plan to attract more buyers. Simple go to your profile dashboard => listings => change plan. If you don’t know how to upgraded it, simply contact us or live chat with us.