FAQ

Frequently Asked Questions for Vendors

Register at https://www.weddingmate.my/.  Just click on the top menu Login or Register button.

You can change these details by clicking on the “Profile” tab in your Dashboard, then scroll down until you see the email address section and change password. Change it to your new email or password.

You can edit/update your information by clicking on the “Dashboard” profile located on the top of your vendor page after you login. Please update both “Basic Info” and “Follow & Contact” sections.

There’s two way a notification you will get.

First, a email notification will be sent to your registered email.

Second, you can check the message box that located on top menu or you can click on your profile account -> dashboard -> message.

You can upload up to 10 photos for BRONZE PLAN. For SILVER, GOLD, and PLATINUM PLAN, you can upload UNLIMITED photos and change at anytime. All photos uploaded will automatically resized by our system.

Yes, of course. You can upgrade your subscription plan to enjoy more features and benefits. Just go to your profile dashboard => listings => change plan. If you need help please contact us through live chat.

BRONZE PLAN can create and post up to 5 Deals or Promotion for once. For SILVER, GOLD, and PLATINUM PLAN, can create an UNLIMITED Deals or Promotion anytime

First, the image that uploaded on our website is hosted by WeddingMate. For security and steal data hotlinking, we need watermark it to our brand. Some internet user only will copy the url from the image and upload to their site. It will use our data bandwith that we maintain.

If you have any inquiry on this matter, please Live Chat with us or contact us at [email protected]

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